We are pleased to announce the first of a free series of online workshops that share design principles and purpose-led behavioural insights through our work that are applicable to life in general. Our work primarily looks at human behaviour in systems, services and experiences - and it almost never fails to reveal truths about ourselves!
For this first instalment, we will look at what it takes to get clarity in the various situations.
Because of the nature of our Service Design, UX and Transformation work, it can also be a good starting point for those who might be interested in understanding the Why behind the design process. Understanding the Why is a key factor in designing for impact. You might be taking on a role to manage a digital product, a team of designers or already be a designer - we believe this will be relevant to you. It’s also relevant if you want to apply design principles to address the complexity of dealing with human beings - many of our past participants had increased clarity even as they faced mid-career crisis or difficult workplace culture.
Some of the topics we intend to cover over time will include Courage and Anxiety, managing expectations, understanding how to overcome blind spots, and how to build trust. We have found that these concepts are applicable to life, organisations, leadership, and both digital/physical environments.
For the first run in this series, we will provide an overview of key principles for shaping an ideal experience for whoever you are serving. Serving others is very much the core of the design methodology we use, whether you are a leader, manager or designer.
Please register your interest for the workshop here. We are aiming to hold the workshop in the middle of July (15 July at 10am SGT) but will reconsider the timing so our international friends can easily join us too.
IndegoX is a multi-disciplinary design consultancy that is passionate about understanding people and how they can navigate complexity with more confidence. We often consult on service design, systems, products and technology, however we believe that people working in harmony are just as important as the systems that they work in - and this road to harmony is the harder journey that many leaders do not choose readily.